SHIPPING QUESTIONS
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SHIPPING QUESTIONS -
PLEASE SCROLL BELOW TO FIND THE ANSWERS TO YOUR MOST COMMON SHIPPING QUESTIONS
SHIPPING TIMES BY PRODUCT:
For any deadline specific events we always suggest an expedited option, as we cannot be responsible for shipping carrier delays*
MATCHES:
SHIP STANDARD OR RUSH TURNAROUND
o STANDARD: 4 business day (M-F) turnaround with GROUND shipping. Typically 6-10 business days to your door from placing order pending no shipping carrier delays..
o RUSH TURNAROUND: 1 business day (M-F) turnaround with GROUND shipping. Typically 2-7 business days to your door from placing order pending no carrier delays. You can purchase RUSH shipping upgrade once the item is in your cart. Please know this does not speed up the shipping method, and instead decreases your order processing time from 4 business days to next business day.
If purchasing RUSH upgraded shipping you can add this option using the link below (add both items to cart and check out at once):
*Please keep in mind theses upgraded options may not reflect accurately for the ship/delivery dates in Etsy, But we will see your RUSH turnaround, and get your order bumped to the front of the line.
HAND SANITIZERS:
SHIP STANDARD OR RUSH TURNAROUND
o STANDARD: 4 business day (M-F) turnaround with GROUND shipping. Typically 6-10 business days to your door from placing order pending no shipping carrier delays.
o RUSH TURNAROUND: 1 business day (M-F) turnaround with GROUND shipping. Typically 2-7 business days to your door from placing order pending no carrier delays. You can purchase RUSH shipping upgrade once the item is in your cart. Please know this does not speed up the shipping method, and instead decreases your order processing time from 4 business days to next business day.
If purchasing RUSH upgraded shipping you can add this option using the link below (add both items to cart and check out at once):
*Please keep in mind theses upgraded options may not reflect accurately for the ship/delivery dates in Etsy, But we will see your RUSH turnaround, and get your order bumped to the front of the line.
CANDLES:
SHIP STANDARD, AIR or EXPRESS:
o STANDARD: 4 business day (M-F) turnaround with GROUND shipping. Typically 6-10 business days to your door from placing order pending no shipping carrier delays.
o AIR: 4 business day (M-F) turnaround with AIR shipping. Typically 6 business days to your door from placing order.
o EXPRESS: Typically 2-3 business days to your door from placing order. Includes next business day turnaround with EXPRESS shipping. Typically 2nd day shipping service (varies on location).
You can purchase the AIR shipping upgrade at check-out under "Shipping" if needed. Or you can purchase the EXPRESS upgrade here:
CANDLE EXPRESS: https://www.etsy.com/listing/1039982846/express-my-candle-order-expedited
*Please also note that the shipping date for these upgrades wont be reflected when Etsy shows you the estimated delivery date, as they don't factor in shipping upgrades!*
CLEAR CUBES:
SHIP STANDARD, RUSH or EXPRESS:
o STANDARD: 3 business day (M-F) turnaround with GROUND shipping. Typically 5-9 business days to your door from placing order pending no shipping carrier delays.
o RUSH: Next business day (M-F) turnaround with GROUND shipping. Typically 2-7 business days to your door from placing order. Please know this does not speed up the shipping method, and instead decreases your order processing time from 4 business days to next business day.
o EXPRESS: Typically 2-3 business days to your door from placing order. Includes next business day turnaround with EXPRESS shipping. Typically 2nd day shipping service (varies on location).
You can purchase the RUSH turnaround upgrade at check-out under "Shipping" if needed. Or you can purchase the EXPRESS upgrade here:
CUBE EXPRESS: https://www.etsy.com/listing/1039982846/express-my-candle-order-expedited
*Please also note that the shipping date for these upgrades wont be reflected when Etsy shows you the estimated delivery date, as they don't factor in shipping upgrades!*
MOST OTHER LABELED FAVORS
SHIP STANDARD, AIR or EXPRESS:
o STANDARD: 4 business day (M-F) turnaround with GROUND shipping. Typically 6-10 business days to your door from placing order pending no shipping carrier delays. STANDARD: 4 business day (M-F) turnaround with GROUND shipping. Typically 6-10 business days to your door from placing order pending no shipping carrier delays.
o AIR: 4 business day (M-F) turnaround with AIR shipping. Typically 6 business days to your door from placing order.
o EXPRESS: Typically 2-3 business days to your door from placing order. Includes next business day turnaround with EXPRESS shipping. Typically 2nd day shipping service (varies on location).
You can purchase the AIR shipping upgrade at check-out under "Shipping" if needed. Or you can purchase the EXPRESS upgrade here:
EXPRESS: https://www.etsy.com/listing/1113277480/express-my-favors-order-1-day-processing?etsrc=sdt
*Please also note that the shipping date for these upgrades wont be reflected when Etsy shows you the estimated delivery date, as they don't factor in shipping upgrades!*
LABELS ONLY:
Our labels can ship STANDARD FLAT MAIL, FIRST CLASS WITH TRACKING, PRIORITY, AIR or EXPRESS:
o DEFAULT STANDARD: Flat Mail 3 business day (M-F) turnaround. Typically 6-10 business days to your door from placing order. This method does NOT include a tracking number (pending no shipping carrier delays).
o FIRST CLASS SHIPPING + TRACKING: Flat Mail 3 business day (M-F) turnaround + First Class Shipping. Typically 6-10 business days to your door from placing order. This method DOES include a tracking number (pending no shipping carrier delays).
o PRIORITY: 3 business day (M-F) turnaround + Priority Shipping. Typically 5-7 business days to your door from placing order (pending no shipping carrier delays).
o AIR: 3 business day (M-F) turnaround + AIR Shipping. Typically 4-5 business days to your door from placing order (pending no shipping carrier delays).
o EXPRESS: Next Business day turnaround + AIR Shipping. Typically 2-3 business days to your door from placing order. Typically 2nd day shipping service (varies on location) (pending no shipping carrier delays).
