SCROLL BELOW TO FIND THE ANSWERS TO YOUR MOST COMMON QUESTIONS. PLEASE VISIT THE OTHER PAGES IF YOU DON’T SEE YOUR QUESTION ANSWERED HERE:

WHEN WILL MY ORDER SHIP?

Shipping times can be found on our SHIPPING DETAILS PAGE.

Please note these are delivery estimates and for any deadline specific event we always recommend upgraded shipping options.

HOW CAN I SEE ALL THE COLORS YOU OFFER?

You can preview our color chart using the link below. Please note the coordinating font color used in the chart, as all printed designs match the default font colors for the color you select.

https://i.etsystatic.com/13715860/r/il/5e64a7/5851403604/il_1588xN.5851403604_1yj7.jpg

FAVOR QUANTITY QUESTIONS

Each product in our shop is available for purchase, at a variety of quantities. MOST favor listings allow you to select the total number of items needed from a drop down menu. When doing so be sure to leave the QUANTITY option at 1 (if shown). For box matches, and other favors that don’t offer a total number needed from a drop down, you will want to read the listing description itself for the quantity these are sold in, and then add to your cart. Once in your cart you can change the quantity to the number you need, IE: box matches are sold in sets of 50. For 200 matches you would want to add the matches to your cart and change the quantity to 4 (ie: 50 x 4=200). Each listing will include the information needed for the personalization section and the quantities in the listing description itself.

HOW TO CUSTOMIZE MY ORDER?

You will see a list of everything that is needed, in the PERSONALIZATION section. You can include all of your custom info there.

I PURCHASED A CANVA DIGITAL DOWNLOAD. HOW DO I ACCESS THE TEMPLATE?

Please make sure you are following these steps in a WEB BROWSER. You will not be able to download anything from the Etsy app. If you didn't receive the email link use the steps below to access under your account purchases.

1. Click your 'Account'
2. Select 'Purchases'
3. Select 'Download Files'
In the document there is a link to 'click here' and access the template.

DO YOU OFFER FREE SHIPPING?

We believe in affordable gifts and run tight margins to make items in our shop already priced as low as possible! Our shop currently covers the cost of standard shipping on all orders over $35 which is greater than any discount we could offer due to the cost to ship them.

DO YOU OFFER BULK PRICING?

Most items in our shop offer a drop down with bulk discounted pricing automatically when and where it applies. If you need a quantity larger than the drop down allows, please send a follow up message with a link to the item you are interested in and the quantity needed and we will be happy to offer bulk pricing as it applies.

WHAT INGREDIENTS ARE IN A PRODUCT?

Please scroll through the listing description of the item you are interested in and you should see ingredient information. If you still need more help please send a follow up message and we will get back to you.